Users with no email address

As an online platform ClickHSE requires each user to have a unique email address in order to gain access to their individual account. Both business email addresses or personal email addresses can be used to create a users account.

There may be an instance where a user does not have an email address or that you organisation chooses not to allow use of a user’s personal email address.

In this scenario you can give a dummy email address to allow the user to login to their unique account. The only downside is that the user will not receive any emails from ClickHSE such as:

• Forgotten password links

• Training reminders
  

If you need to create a dummy email address please follow the below instructions

1. Login to Admin

2. Go to User management > Add new User

3. Create the user giving a dummy ClickHSE email address = username@clickhse.training

4. Once done go to User management > View users and find the person on your user list

5. Click ‘Reset Password’ next to the users entry, reading and confirming the popups. You will need to record the one-time password you are presented with to pass on to the user.
   

You have now created the users account with a dummy email and given the user a one-time password. This password will allow them to get logged in by visiting www.clickhse.net which then allows them to create their own secure password.

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