Conflict Resolution Training

This online Conflict Resolution training course covers diffusing and dealing with violence and aggression in the workplace and is ideal for any company wishing to help its employees understand the potential problems related to workplace conflict, violence and aggression.

Course takes around 45 to 60 minutes with instant CPD accredited personalised certification on completion.

• Train 1-9 people £19.95 each

• Train 10+ people £13.50 each

• Train 25+ people £7.95 each

• Train 50+ people £6.25 each

• Train 75+ people £5.50 each

• Train 100 people £4.95 each

• Training 100+ people? Contact us for special rates

Violence can range from a life-threatening physical attack to verbal abuse and threats are the most common type of incident. Having adequate Conflict Resolution Training can help your staff identify and reduce the risk of violence and aggression within the workplace.

The Health and Safety Executive (HSE) defines work-related violence as "any incident in which a person is abused, threatened or assaulted in circumstances relating to their work."

The eLearning employee training course comes complete with interactive missions helping the trainee engage with material in order to gain the most from the course.

From threat internally from other staff to public facing roles this is a course designed for everyone.

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• What are the five steps to managing violence and aggression

• How to handle workplace violence

• Understanding responsibilities to prevent workplace violence

• What is considered a threat at work

• Verbal abuse vs’s physical abuse within the workplace

• Understanding common types of workplace violence

• The principles of managing violence and aggression within the workplace

• Dealing with an imminent threats

• Introducing added security features in the workplace

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This course is ideal for any company wishing to help its employees understand the potential problems related to workplace violence and aggression.

• Staff and employees

• Consultants and the self employed

• Supervisors and Managers

• Public facing roles

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Once setup you can login from your device securely to ClickHSE, our award-winning online health and safety learning management system.

You can complete the course at a time to suit you and use bookmarks to return to your page should you need to take a break.

At the end of the course you will be presented with an assessment of multiple choice questions and will need to score 80% to be awarded the course certificate.

You can re-take the course or assessment as many times as you like during the lifetime of your course subscription.

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On completion of the course the trainee will be awarded a fully personalised certificate which can be printed on the day and is also saved within our secure training platform ClickHSE.

Copies can be made available should a copy be required in the future for your evidential proof of training.

This course is also CPD accredited providing credits for your Continuing Professional Development.

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