The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and offers 1 hour of CDP credit
On successful completion of this course you will be able to print your own CDP accredited certificate via your courses home page.
Violence and Aggression at Work: Also known to as conflict management. The Health and Safety Executive (HSE) defines work-related violence as "any incident in which a person is abused, threatened or assaulted in circumstances relating to their work."
Violence can range from a life-threatening physical attack to verbal abuse. Verbal abuse and threats are the most common type of incident.
This course is ideal for any company wishing to help its employees understand the potential problems related to workplace violence and aggression, comes complete with our interactive missions helping the trainee engage with material in order to gain the most from the course. Look at what the law has in place to help protect people.
This is a course designed for everyone.
Most of our courses have a seat time of approximately 45 to 60 mins; obviously the time to complete a course depends on each learner. All courses offer bookmarking in order for the trainee to take bite sized sessions if required…..to activate bookmarking simply exit the course and accept the bookmark on your return.